Efficient Management 2 - Solving conflicts
Seminar objectives
The participants
- kknow the optimal way of dealing with a conflict of goals
- learn to deal with and solve a conflict of goals
- learn to give and take the right feedback
- learn to recognize conflict backgrounds
- learn how to understand other people's point of view and to show interest from a management point of view
- get to know the various team behavioural patterns
- now the various team situations and their natural consequence
- improve their preparation work in their team
- control and achieve their sales targets through their team
- learn how to hold efficient meetings
Contents
- Target conflicts
- The mind map (from NLP)
- Team clock
- Team development
- Motivation of a team
Methods
- Lectures
- Group work
- Role-play
- Feedback
Organisation
- Target Groups
- Service Manager
- Duration
- 2 days
Description of the seminar "Efficient Management 2" as PDF-Download 
