Efficient Management 3 - Supporting employees
Seminar objectives
The participants
- learn their role as a coach to their employees
- know the benefits they bring to their employees
- learn to give objective-oriented support to employees
- learn the optimal process for coaching employees
- know the correct behaviour of a coach in discussions with customers
- learn to give feedback in development discussions
- learn to set objectives for long-term employee development
- learn to accompany employees in their development of self-reliance and responsibility
Contents
- Basics of coaching
- Procedure of coaching
- Coaching / development discussions
- Employee development
- Setting of targets in a coaching process
Methods
- Lectures
- Group work
- Exercises
- Case studies
- Role-play
- Feedback
Organisation
- Target Groups
- Service Manager
- Duration
- 2 days
Description of the seminar "Efficient Management 3" as PDF-Download