Success in Selling
Consolidation of Knowing Customer Types
Seminar objectives
The participants
- deepen their knowledge on different forms of client behaviour
- define the dos and don'ts during discussions with the different behavioural types
- work out the strengths and weaknesses of their own sort of person when dealing with time, and possibilities of improvement
- recognize the influence of their attitude to life on their success
- will be able to react professionally to client's objections
- will be able to improve preparations for client discussions
Contents
- Dos and don'ts for various types of client
- Time management of different types of behavioural patterns
- Optimisation of own time management behaviour
- Positive thinking and self-responsibility as the basis for success
- Professional answers to client's objections
- Preparation for client discussions
- Award of contract discussions
Methods
- Lectures
- Group work
- Spot training
- Role-play
- Feedback round
Organisation
- Target groups
- Sales representatives
- Duration
- 2 days
Description of the seminar "Success in Selling" as PDF-Download