Quick-witted Argumentation
Seminar objectives
The participants
- know the most important objections of the customers concerning the market situation
- will be able to deal with the objections in a sovereign and winsome manner
- regard in their argumentation the type of behaviour and the customer's motives
- improve their quick-wittedness in their argumentation
- learn to deal with rhetoric tricks of their partners
- learn the basics of NLP (part 2) used for the selling
- recognize their own effect of their argumentation and develop methods for improvement
Contents
- Customer's objections and questions
- Technique of argumentation
- how to improve your verbal skills
- quick at repartee
- Rhetoric tricks of partners of conversation
- NLP – Reframing
- NLP – Anchoring
Methods
- Lectures
- Group work
- Spot training
- Role-play
- Feedback round
Organisation
- Target groups
- Sales representatives
- Duration
- 2 days
Description of the seminar "Quick-witted Argumentation" as PDF-Download 
